Identity Verification Policy of p2p.coffee
1. Purpose and Scope
This Identity Verification Policy ("Policy”) governs the procedures by which p2p.coffee ("Platform”, "we”, "our”) verifies the identity of all participating users and organizations. The purpose of this Policy is to ensure the integrity, reliability, and lawfulness of commercial activities conducted through the Platform. This Policy applies to all entities and individuals who create an account, list products, conduct transactions, or otherwise participate in any commercial or operational activity within p2p.coffee.
2. Commitment to Trust and Compliance
p2p.coffee operates a professional B2B digital marketplace intended for the trade of coffee-related products and services. The Platform is committed to establishing a secure environment by:
- Confirming the legitimacy of participating businesses and their authorized representatives.
- Preventing fraud, impersonation, money laundering, and other prohibited conduct.
- Ensuring compliance with contractual, regulatory, and international trade requirements.
- Providing counterparties with confidence regarding the identity of those they transact with.
Verification increases marketplace security but does not constitute a guarantee of identity or legal status beyond the information validated at the time of verification.
3. Mandatory Verification
Identity verification is mandatory for the following:
- All newly registered companies and legal entities.
- All authorized representatives acting on behalf of a company.
- Any user seeking to list products, initiate transactions, place purchase requests, or access restricted Platform functionalities.
- Any user designated as responsible for entering contractual or operational commitments within the Platform.
p2p.coffee reserves the right to suspend or restrict platform functions until verification is completed.
4. Information Required for Verification
The Platform may request and collect the following information, subject to jurisdictional requirements:
4.1 Corporate Information
- Legal company name and registered address.
- Business registration number, tax identification number, or equivalent.
- Corporate documentation such as business licenses, certificates of incorporation, or export/import registrations.
- Contact information for compliance and operational purposes.
4.2 Personal Information of Authorized Representatives
- Full legal name.
- Residential address and date of birth.
- Email address and verified telephone number.
4.3 Identity Documentation
To validate identity, the Platform may request:
- National identification card.
- Passport.
- Driver’s license or other acceptable government-issued identification.
4.4 Additional Documentation
Where applicable, p2p.coffee may request:
- Exporter or importer licenses.
- EORI or VAT registration certificates.
- Taxpayer identification documents (including those required under EU, Brazilian, and other national regulations).
- Proof of authorization to act on behalf of a company.
5. Verification Procedures
Verification may include, but is not limited to:
- Cross-checking information with trusted third-party databases.
- Authenticating government-issued identification documents.
- Conducting biometric or live-photo confirmation for identity matching.
- Performing KYC/AML reviews where required for payment, escrow, or financial services.
Procedures may vary by region due to local legal and regulatory requirements.
6. Processing Time
Verification typically takes up to one hour but may take longer depending on document quality, jurisdictional checks, and additional information required.
Failure to provide requested documentation within specified timeframes may result in delays, suspension of account functionality, or rejection of verification.
7. Loss or Renewal of Verification Status
A verified status may be revoked if:
- The user modifies key information such as legal name or company information.
- Uploaded documents have expired or been invalidated.
- p2p.coffee identifies inconsistencies, risks, or compliance concerns.
Users may be required to undergo re-verification at the Platform’s discretion.
8. Disclosure to Counterparties
p2p.coffee does not disclose government-issued identification documents to other users.
Counterparties may, however, request trade-relevant documentation directly from one another, such as:
- Certificates of origin.
- Organic, Fairtrade, or sustainability certifications.
- Commercial invoices, export licenses, and quality documentation.
Such exchanges are governed by private commercial agreements and applicable laws.
9. Data Use, Sharing, and Retention
All identity-related information is processed strictly in accordance with the p2p.coffee Privacy Policy and applicable data protection laws.
9.1 Data Use
Information collected may be used for:
- Identity verification and compliance screening.
- Fraud detection and security investigations.
- Trade compliance, tax obligations, and legal reporting.
- Dispute resolution and enforcement of Platform policies.
9.2 Data Sharing
Information may be shared only with:
- Authorized identity verification providers.
- KYC/AML-compliance partners.
- Payment-service providers, where required.
- Regulatory or law-enforcement authorities upon lawful request.
9.3 Data Retention
Government ID images and verification documents are retained for the minimum period required under applicable law (e.g., up to three years under EU regulations), or longer where necessary for:
- Legal compliance.
- Security investigations.
- Enforcement of contractual obligations.
Extracted identity attributes (such as date of birth) may remain associated with the user’s account as required for ongoing compliance.
10. Amendments
p2p.coffee may update this Policy at any time to reflect legal, operational, or platform changes. Notice of material amendments will be provided to users as required by law.
11. Acceptance
By using the Platform, all users acknowledge and agree to comply with this Identity Verification Policy, including any future amendments.