Privacy Policy

Privacy Policy for P2P Coffee Marketplace

Effective Date: May 12, 2026
Last Updated: May 12, 2026

This Privacy Policy explains how P2P Coffee ("P2P Coffee,” "Company,” "we,” "us,” or "our”) collects, uses, stores, shares, and protects personal information when you visit or use our website, marketplace, seller tools, buyer tools, request-for-quote features, sample request forms, account pages, messaging tools, and related services (collectively, the "Service” or "Marketplace”).

P2P Coffee is a peer-to-peer coffee marketplace designed to help coffee producers, exporters, roasters, importers, buyers, and other coffee industry participants connect, communicate, request samples, negotiate commercial terms, and explore direct trade opportunities.

By using the Marketplace, creating an account, submitting information, contacting sellers or buyers, requesting a quote, requesting samples, subscribing to communications, or otherwise interacting with the Service, you agree to the practices described in this Privacy Policy.

This Privacy Policy is intended to replace the default Yo!Kart template language and should be reviewed by qualified legal counsel before publication.

1. Interpretation and Definitions

Account

An Account means a unique profile created by a buyer, seller, business representative, or other user to access parts of the Marketplace.

Buyer

A Buyer means a user, company, roaster, importer, trader, or other organization that uses the Marketplace to search for coffee, contact sellers, request quotes, request samples, or purchase coffee-related products or services.

Seller

A Seller means a coffee producer, cooperative, exporter, trader, farm, estate, or other business that lists coffee, samples, services, or related offerings on the Marketplace.

Marketplace

The Marketplace means the P2P Coffee website, platform, seller listings, product pages, sample request features, RFQ tools, messaging tools, account dashboards, and related services.

Personal Data

Personal Data means information that identifies, relates to, describes, or can reasonably be associated with an identified or identifiable person.

Business Data

Business Data means information about a company, farm, cooperative, buyer, seller, or commercial entity, including business name, country, product offerings, company description, certifications, export information, and commercial preferences. Some Business Data may also qualify as Personal Data if it identifies an individual.

Service Provider

A Service Provider means a third-party company, contractor, or individual that processes information on our behalf, such as hosting providers, payment processors, email providers, analytics providers, customer support tools, logistics partners, or technical vendors.

Usage Data

Usage Data means information collected automatically when you access or use the Marketplace, such as IP address, browser type, device type, pages visited, time spent on pages, referring URLs, and similar diagnostic or analytics information.

You

You means the individual accessing or using the Marketplace, or the company or legal entity on behalf of which such individual accesses or uses the Marketplace.

2. Information We Collect

We collect information directly from you, automatically through your use of the Marketplace, and, in some cases, from third parties involved in marketplace transactions or communications.

2.1 Information You Provide to Us

We may collect the following information when you create an account, register as a buyer or seller, submit a form, request a quote, request samples, contact another user, subscribe to communications, or otherwise use the Marketplace:

  • Name

  • Email address

  • Phone number

  • Company or organization name

  • Business address or country of operation

  • Shipping or delivery address

  • Billing information

  • Account login credentials

  • User role, such as buyer, seller, producer, roaster, importer, exporter, or administrator

  • Product listing information

  • Coffee origin, variety, processing method, harvest information, lot information, grading information, certifications, and other product details

  • Quote requests, sample requests, order inquiries, and commercial preferences

  • Messages, inquiries, or communications sent through the Marketplace

  • Documents or files you upload, such as product sheets, certificates, images, logos, or business documentation

  • Newsletter or marketing preferences

  • Customer support communications

2.2 Seller Listing and Product Information

If you are a Seller, we may collect and display information you provide for your seller profile or product listings, including:

  • Seller name, farm name, cooperative name, or company name

  • Country, region, or origin information

  • Coffee product descriptions

  • Photos or media uploaded by the Seller

  • Certifications, processing methods, harvest details, availability, pricing preferences, sample availability, and export capabilities

  • Public contact or inquiry options, if enabled

Some seller information may be visible to Buyers and other Marketplace users.

2.3 Buyer Inquiry, RFQ, and Sample Request Information

If you are a Buyer, we may collect information related to quote requests, sample requests, and inquiries, including:

  • Products or sellers you are interested in

  • Requested quantity

  • Desired sample size

  • Shipping destination

  • Preferred delivery terms

  • Business type

  • Intended use

  • Message or inquiry details

  • Any other information you choose to submit in a request

This information may be shared with the relevant Seller so the Seller can respond to your request.

2.4 Transaction and Payment Information

P2P Coffee may directly process payments and may also facilitate RFQs, sample requests, and commercial transactions between Buyers and Sellers. When payments, sample orders, commissions, or paid services are enabled, we may collect information required to process transactions, such as:

  • Billing details

  • Payment method details

  • Transaction amounts

  • Invoice details

  • Order history

  • Refund or dispute information

  • Tax or compliance information, where applicable

We do not intentionally store full payment card numbers unless required and permitted through a secure payment provider. Payment processing features may be added or updated over time and may be subject to separate payment terms or provider policies.

2.5 Usage Data and Technical Information

When you use the Marketplace, we may automatically collect Usage Data such as:

  • IP address

  • Browser type and version

  • Device type

  • Operating system

  • Pages visited

  • Time and date of visit

  • Time spent on pages

  • Referring website or source

  • Unique device identifiers

  • Error logs and diagnostic data

  • Approximate location derived from IP address

We use this information to operate, secure, analyze, and improve the Marketplace.

2.6 Cookies and Similar Technologies

We may use cookies, pixels, tags, local storage, and similar technologies to:

  • Keep users logged in

  • Remember user preferences

  • Enable marketplace functionality

  • Improve website performance

  • Analyze traffic and usage trends

  • Understand marketing effectiveness

  • Support security and fraud prevention

You may be able to disable cookies through your browser settings. However, some Marketplace features may not function properly if cookies are disabled.

At this time, we do not include a separate cookie banner. If we later use non-essential cookies, tracking pixels, advertising tools, or analytics tools that require consent or notice, we will update this Privacy Policy and provide any required cookie notice or consent option.

2.7 Newsletter and Marketing Information

If you subscribe to our newsletter, request information, or opt in to marketing communications, we may collect your name, email address, business type, country, and communication preferences.

We may use third-party email or marketing platforms to manage these communications. You may unsubscribe from marketing emails at any time by using the unsubscribe link or contacting us.

3. How We Use Your Information

We may use Personal Data and Business Data for the following purposes:

3.1 To Provide and Operate the Marketplace

We use information to:

  • Create and manage user accounts

  • Allow Sellers to create profiles and listings

  • Allow Buyers to search for coffee and contact Sellers

  • Process RFQs, sample requests, inquiries, and orders

  • Facilitate marketplace communications

  • Provide customer support

  • Maintain platform functionality

  • Verify account activity and prevent abuse

3.2 To Facilitate Buyer-Seller Communication

Because P2P Coffee is a marketplace, certain information may be shared between Buyers and Sellers when needed to respond to inquiries, requests, sample requests, RFQs, orders, or commercial discussions.

For example, if a Buyer submits a sample request for a Seller’s coffee, we may share the Buyer’s name, company, contact details, shipping destination, and request details with that Seller.

3.3 To Process Transactions and Commercial Requests

If payments, sample orders, commissions, or paid marketplace services are enabled, we may use information to:

  • Process payments

  • Generate invoices

  • Confirm orders

  • Coordinate sample shipments

  • Manage refunds or disputes

  • Calculate marketplace fees or commissions

  • Comply with tax, accounting, or legal obligations

3.4 To Communicate With You

We may contact you by email, phone, SMS, WhatsApp, platform notifications, or other communication channels for purposes such as:

  • Account notices

  • Security alerts

  • Transaction updates

  • RFQ or sample request updates

  • Seller or buyer communications

  • Customer support

  • Policy updates

  • Administrative notices

  • Marketing communications, where permitted

3.5 To Improve and Personalize the Marketplace

We may use information to:

  • Improve user experience

  • Analyze marketplace usage

  • Understand buyer and seller needs

  • Develop new features

  • Improve search, product discovery, and RFQ flows

  • Evaluate marketing campaigns

  • Detect technical issues

3.6 To Protect the Marketplace

We may use information to:

  • Prevent fraud, spam, abuse, or unauthorized access

  • Enforce our terms and marketplace rules

  • Monitor platform security

  • Investigate suspicious activity

  • Protect users, Sellers, Buyers, and P2P Coffee

3.7 To Comply With Legal Obligations

We may process information when required to comply with applicable laws, regulations, court orders, tax obligations, accounting requirements, or lawful requests from authorities.

4. How We Share Information

We do not sell your Personal Data in the ordinary sense of selling a customer list for money. However, we may share information as described below.

4.1 Between Buyers and Sellers

We may share information between Buyers and Sellers when needed to facilitate marketplace interactions, including inquiries, RFQs, sample requests, commercial negotiations, orders, internal user-to-user messaging, and customer support.

4.2 With Service Providers

We may share information with Service Providers who help us operate the Marketplace, such as:

  • Website hosting providers

  • Marketplace software providers

  • Payment processors, if enabled

  • Email and newsletter providers, if enabled

  • Analytics providers, if enabled

  • Customer support tools, if enabled

  • Security and fraud prevention tools

  • Logistics or shipping providers, if enabled

  • Professional advisors, such as lawyers, accountants, or consultants

Service Providers may process information only as necessary to provide services to us or as otherwise permitted by law.

4.3 With Payment and Logistics Partners

If payments, order processing, sample shipments, or logistics coordination are enabled, we may share relevant information with payment processors, banks, courier companies, freight forwarders, customs brokers, or logistics providers as necessary to complete the transaction or shipment.

4.4 For Legal and Safety Reasons

We may disclose information if we believe it is necessary to:

  • Comply with applicable law or legal process

  • Respond to lawful requests from public authorities

  • Enforce our terms, policies, or agreements

  • Protect the rights, property, or safety of P2P Coffee, users, Sellers, Buyers, or others

  • Detect, prevent, or address fraud, security, or technical issues

4.5 Business Transfers

If P2P Coffee is involved in a merger, acquisition, financing, reorganization, sale of assets, or similar business transaction, user information may be transferred as part of that transaction, subject to appropriate safeguards where required by law.

5. Public and Marketplace-Visible Information

Certain information may be visible to other users or the public, depending on how the Marketplace is configured.

For Sellers, public or marketplace-visible information may include seller profiles, company or farm names, product listings, photos, origin details, certifications, and other listing content. The Marketplace may allow both public seller profiles and private seller profiles, depending on account settings, marketplace configuration, and the seller’s selected visibility options.

For Buyers, information submitted in RFQs, sample requests, orders, or internal messages may be visible to the relevant Seller and marketplace administrators.

You should not submit confidential, proprietary, or sensitive information through public listing fields or messages unless you are comfortable sharing it with the intended recipient.

6. International Users and Cross-Border Transfers

P2P Coffee is designed for international marketplace activity. Your information may be processed in Costa Rica, the United States, the European Union, or other countries where we, our Service Providers, Sellers, Buyers, or technical partners operate.

Data protection laws may vary by country. When we transfer Personal Data internationally, we will take reasonable steps to protect it in accordance with this Privacy Policy and applicable law.

7. Legal Bases for Processing Where Applicable

Where privacy laws require a legal basis for processing Personal Data, we may rely on one or more of the following:

  • Performance of a contract: to provide accounts, listings, RFQs, sample requests, transactions, and related marketplace services.

  • Legitimate interests: to operate, secure, improve, and promote the Marketplace, prevent fraud, and support buyer-seller communication.

  • Consent: for optional marketing communications, non-essential cookies, or other activities where consent is required.

  • Legal obligations: to comply with tax, accounting, regulatory, or legal requirements.

8. Retention of Personal Data

We retain Personal Data only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:

  • Provide the Marketplace

  • Maintain user accounts

  • Support buyer-seller communications

  • Complete transactions or sample requests

  • Resolve disputes

  • Enforce agreements

  • Prevent fraud or abuse

  • Comply with legal, tax, accounting, or regulatory obligations

When information is no longer needed, we will delete, anonymize, or securely retain it as required by applicable law and operational needs.

Usage Data is generally retained for a shorter period, unless it is needed for security, fraud prevention, analytics, legal compliance, or platform improvement.

9. Security

We use reasonable administrative, technical, and organizational measures to protect Personal Data against unauthorized access, loss, misuse, alteration, or disclosure.

However, no online platform, transmission method, or storage system is completely secure. You are responsible for keeping your login credentials confidential and for notifying us if you believe your account has been compromised.

10. Your Privacy Rights

Depending on your location and applicable law, you may have rights regarding your Personal Data, including the right to:

  • Request access to your Personal Data

  • Request correction of inaccurate or incomplete information

  • Request deletion of your Personal Data

  • Request restriction of processing

  • Object to certain processing activities

  • Request data portability

  • Withdraw consent where processing is based on consent

  • Opt out of marketing communications

  • Lodge a complaint with a data protection authority, where applicable

To exercise your rights, contact us using the information in the "Contact Us” section below. We may need to verify your identity before responding to a request.

11. GDPR Notice for Users in the European Economic Area, United Kingdom, or Switzerland

If you are located in the European Economic Area, United Kingdom, or Switzerland, you may have additional rights under applicable data protection laws.

Where applicable, P2P Coffee acts as the data controller for Personal Data collected through the Marketplace. Sellers and Buyers may also act as independent controllers for personal information they receive and process for their own business purposes.

You may contact us to request access, correction, deletion, restriction, objection, portability, or withdrawal of consent. We will respond within the timeframe required by applicable law.

If we rely on Service Providers located outside your jurisdiction, we will take reasonable steps to ensure appropriate safeguards are in place where required.

12. California Privacy Notice

If you are a California resident, you may have rights under the California Consumer Privacy Act, as amended by the California Privacy Rights Act, including the right to know, access, delete, correct, opt out of certain sharing or selling of personal information, and limit certain uses of sensitive personal information where applicable.

P2P Coffee does not knowingly sell Personal Data for money. If we use advertising, analytics, or tracking technologies that may be considered "sharing” or "selling” under California law, we will provide any required notices and opt-out mechanisms.

To exercise California privacy rights, contact us using the details in the "Contact Us” section.

We will not discriminate against you for exercising your privacy rights.

13. Costa Rica Privacy Notice

If Costa Rican data protection law applies, P2P Coffee will process Personal Data in accordance with applicable principles of consent, purpose limitation, proportionality, data quality, security, and confidentiality.

You may contact us to request access, correction, deletion, or other rights available under applicable Costa Rican data protection law.

We do not intentionally request sensitive personal data unless necessary and legally permitted. Please do not submit sensitive personal data through marketplace forms, messages, or listing fields unless specifically requested and appropriate for the purpose.

14. Marketing Communications

You may receive marketing communications from us if you subscribe, create an account, request information, or otherwise indicate interest in P2P Coffee.

You may opt out of marketing emails at any time by clicking the unsubscribe link in our emails or contacting us directly. Even if you opt out of marketing communications, we may still send transactional or administrative messages related to your account, requests, orders, security, or policy updates.

15. Children’s Privacy

The Marketplace is intended for business and commercial users and is not directed to children under the age of 13.

We do not knowingly collect Personal Data from children under 13. If you believe a child has provided us with Personal Data, please contact us and we will take appropriate steps to delete the information.

If a different minimum age applies in your jurisdiction, we will comply with applicable requirements.

16. Links to Other Websites

The Marketplace may contain links to third-party websites, seller websites, buyer websites, payment pages, logistics providers, social media pages, or other external services.

We are not responsible for the privacy practices, content, or policies of third-party websites or services. We encourage you to review the privacy policy of any third-party site you visit.

17. User Responsibilities

Users are responsible for ensuring that the information they provide through the Marketplace is accurate, lawful, and appropriate for the intended purpose.

Sellers and Buyers who receive Personal Data through the Marketplace must handle that information responsibly and in accordance with applicable privacy, commercial, and data protection laws.

Users should not use information obtained through the Marketplace for spam, harassment, fraud, unlawful marketing, or any purpose unrelated to legitimate marketplace activity.

18. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will post the updated Privacy Policy on this page and update the "Last Updated” date.

Your continued use of the Marketplace after changes are posted means you accept the updated Privacy Policy, unless applicable law requires additional notice or consent.

19. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, you may contact us at:

P2P Coffee
Email: [email protected]
Website: https://p2p.coffee

20. Suggested Website Footer Version

For the website footer or privacy page intro, you may use this shorter version:

P2P Coffee respects your privacy. We collect and use information to operate our coffee marketplace, connect buyers and sellers, process quote and sample requests, improve our services, and communicate with users. We do not sell your personal information for money. Please review our full Privacy Policy to understand what we collect, how we use it, and how you can exercise your privacy rights.

21. Internal Notes

This Privacy Policy has been prepared for P2P Coffee using the current marketplace model:

  • Legal company name: P2P Coffee

  • Privacy contact: [email protected]

  • Physical address: not listed

  • Third-party provider list: not listed at this time

  • Payment processor details: not listed at this time

  • Email/newsletter provider: not listed at this time

  • Cookie banner: not included at this time

  • Payment and RFQ model: P2P Coffee may directly process payments and also facilitate RFQs

  • Messaging model: internal user-to-user messaging

  • Seller profile visibility: both public and private seller profiles may be supported

Before publishing, confirm that the actual website functionality matches this policy.

Items (0)
No Record Found

Your Shopping Bag Is Empty